Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 15 days of your purchase. The charges of the purchase has to pay for you. Return shipping costs are not refunded, unless the original item was either damaged or does not correspond with order that was placed. We suggest that you send the package through a traceable carrier and insure the full amount of the merchandise. We are not responsible for lost or missing packages. Return Exceptions Merchandise that has been worn, used, or altered will not be accepted for return or exchange Exchanges Merchandise can be exchanged, should you need to replace a damaged item or need a different size. Please contact us at hello@saltibcn.com first. We want to be sure that we have a substitute in stock. You are responsible for paying the additional shipping fees, so we will also need you to provide your credit card information